Last Updated: July 28, 2026
Customer satisfaction is our priority.
Returns
Due to hygiene and safety reasons, semi-permanent tattoo products cannot be returned once the package has been opened or used.
Returns are accepted only if:
-
The wrong item was delivered.
-
The product arrived damaged.
-
The product is defective upon arrival.
Damaged or Incorrect Orders
Please contact us within 48 hours of receiving your order and include:
-
Your order number
-
Clear photos of the product
-
Photos of the packaging (if damaged)
Once verified, we will provide a replacement or refund.
Refunds
Approved refunds are processed to the original payment method within 5–10 business days.
Shipping charges are non-refundable unless the error was caused by Tatsme.
Order Cancellation
Orders may be cancelled only before they are processed for shipment.
Once shipped, orders cannot be cancelled.
Contact
For assistance, please email: